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Sóller

Accessibility Statement

The Sóller Townhall is committed to making the public-works tracker accessible, in line with Spanish Royal Decree 1112/2018, which transposes Directive (EU) 2016/2102 on the accessibility of the websites and mobile applications of public-sector bodies. This statement applies to the website published at the canonical domain of the Sóller Townhall public-works tracker, in its English, Spanish, and Catalan versions.

Scope

This statement covers the public-facing surfaces of the tracker:

  • Public timeline (/, /[locale])
  • Action detail slideout (?action=<code>)
  • Public comments tab
  • Relations graph (/[locale]/relations)
  • Interactive city map (/[locale]/map)
  • About and methodology pages (/[locale]/about/*)

Compliance status

This website is partially compliant with the requirements of Royal Decree 1112/2018, owing to the exceptions and lack of compliance with the aspects listed below. The reference standard is UNE-EN 301549:2022, which incorporates the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. As of 2026-05-13, automated audits with axe-core across the public surfaces × 4 locales × desktop and mobile report zero violations at impact "critical" or "serious".

Non-accessible content

Non-compliance with Royal Decree 1112/2018

  • Following the 2026-05-13 audit (axe-core against a production build, WCAG 2.1 A + AA, all public pages across all 4 languages), no outstanding critical or serious non-compliances were detected.
  • Violations of "moderate" and "minor" impact detected by axe-core are tracked in the project issue list. They do not block screen-reader navigation but may affect cognitive ergonomics in edge cases (WCAG 2.1 success criteria 1.4.3, 1.4.11).
  • Some content blocks fall outside ARIA landmark regions; the visible heading hierarchy and the in-page "skip to content" link are the primary navigation aids (WCAG 2.1 success criterion 1.3.1).
  • The 8-color ambit palette is being reviewed for stricter contrast on small badge variants at mobile widths; until the review concludes, identification by color is supplemented by the always-visible 1–2-letter ambit code (e.g. "M01", "C03") so users do not depend on color alone (WCAG 2.1 success criterion 1.4.1).

Disproportionate burden

No exception is currently invoked on the grounds of disproportionate burden.

Content not within the scope of the applicable legislation

  • The interactive city map and the relations graph rely on visual semantics; a non-graphical fallback list is provided for screen-reader users, but full keyboard navigation of the map view itself is not currently within the audited scope.
  • Administration surfaces (login required) are not part of the public service and are out of the scope of this statement; their accessibility is verified manually via keyboard UAT.
  • Third-party content embedded on the site (e.g. ClickUp synchronisation references) is not under the control of the Sóller Townhall and may not fully comply with accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 2026-05-13. The method used was a self-evaluation performed by the Sóller Townhall, supported by automated audits with axe-core 4.x across the four supported locales on desktop and mobile breakpoints, and manual keyboard and screen-reader testing on representative pages. This statement was last reviewed on 2026-05-13.

Feedback and contact mechanism

You can use the contact details below to notify the Sóller Townhall of any failure to comply with the accessibility requirements of Royal Decree 1112/2018, to report any other difficulty accessing the content, to make queries or suggestions for improvement, and to request information in an accessible format about content excluded from the scope of the regulation. Communications will be answered within the time limit established in Article 12.3 of Royal Decree 1112/2018.

Email: accessibility@sollerajuntament.cat

Application procedure

If, once a request for accessible information or a complaint has been made, it is dismissed, the decision is not agreed with, or the answer does not meet the requirements set out in Article 12.5 of Royal Decree 1112/2018, the person concerned may initiate a claim. The claim may be filed with the Spanish Ombudsman (Defensor del Pueblo) to learn the reasons for the dismissal, drive its review, or, where appropriate, urge the adoption of the relevant measures.

File a claim with the Defensor del Pueblo (opens in a new window)

Legal framework

Royal Decree 1112/2018, of 7 September, on the accessibility of the websites and mobile applications of the public sector, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council, of 26 October 2016, into Spanish law. Reference accessibility standard: UNE-EN 301549:2022.

Last updated: 2026-05-13